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3.7 | 343 Reviews

23 cu. ft. Counter Depth 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Samsung RF23J9011SR

Available in 2 Color(s)

Features

  • With a sleek design and an extra-large capacity, this state-of-the-art refrigerator is certain to meet all your culinary style and function needs.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71 7/8"
  • Depth: 28 7/8"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
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Ice Master

Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.

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High-Efficiency LED Lighting

LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

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Two Humidity-Controlled Clear Crispers

Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.

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Adjustable Shelf

Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

Image Feature

LED Display with Water and Ice Dispenser

An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

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Power Freeze and Power Cool

Fast freze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.

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ENERGY STAR ® Rated

ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

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Counter Depth Design

Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

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23 cu. ft. Large Capacity

Our 23 cu. ft.* large capacity 4-Door Flex™ refrigerator has enough room to fit up to 23 bags of groceries**.

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FlexZone™

A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone™ is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -8°F to 5°F

Image Feature

Triple Cooling System

This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first*

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Ice Master Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.

High-Efficiency LED Lighting LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

Two Humidity-Controlled Clear Crispers Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.

Adjustable Shelf Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

LED Display with Water and Ice Dispenser An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

Power Freeze and Power Cool Fast freze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.

ENERGY STAR ® Rated ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Counter Depth Design Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

23 cu. ft. Large Capacity Our 23 cu. ft.* large capacity 4-Door Flex™ refrigerator has enough room to fit up to 23 bags of groceries**.

FlexZone™ A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone™ is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -8°F to 5°F

Triple Cooling System This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first*

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Features

  • With a sleek design and an extra-large capacity, this state-of-the-art refrigerator is certain to meet all your culinary style and function needs.
Key Features
Ice Maker Yes
FlexZone™ Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves Yes
Gallon Bins 2EA
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type 4-Door Flex™
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Foldable Slide-in Shelf Yes
Automatic Ice Maker Yes
Freezer Features
Cubed and Crushed Ice Cubed/Crushed
Shelves 3 Slide Out
Power
ENERGY STAR® Certified Yes
Energy Consumption 680 kWh/yr
Capacity
Total Capacity 22.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 42 1/4" D
Shipping Dimensions 38 1/4" W x 78" H x 31 5/16" D
Net Height without Hinge 70 3/4
Weight
Product Weight 352.7 lb.
Shipping Weight 385.8 lb.
Warranty
1 Year Parts/Labor
5 Years Five (5) years Parts and Labor on sealed Refrigeration system only* (*Compressor, evaporator, condenser, drier, connecting tubing)
10 Years Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71 7/8"
  • Depth: 28 7/8"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Summer Best For Less Kitchen and Laundry Package Rebate

Offer Expires: 7/23/2020 to 8/9/2020 Must be postmarked by: 9/9/2020

Receive up to a $500 rebate with purchase of 2 or more qualifying Samsung Appliances. Rebate form must be postmarked by 9/9/2020.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

66% of reviewers recommend this product.

5 Stars

Counter depth & excellent design

Contactmsw 8/5/2020

I love this refrigerator. I love the fact that you can opt to make yhe lower right compartment either a refrigerator or a freezer with the push of a button.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Great fancy fridge

Chii 8/5/2020

We have this one for more than 2 years, everything is awesome. Only thing I would have to say is the ice cube dispenser take few seconds for the ice to drop.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Nice

Nightnanc 8/3/2020

I love the refrigerator, but ice maker never worked correctly. Poor design
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Perfect and quiet

alinab 8/3/2020

We bought this fridge about 2 years ago and it has been great. There are practically no hand marks on the stainless steel which is something we worried aboutz The refrigerator is quiet anf works efficiently.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
4 Stars

Perfect Fit for Our Family

Just4Jule 8/3/2020

Love the flexibility of this fridge. Samsung needs to update the ice maker in this model as it is faulty. But overall I love this fridge. The handle don't stick out so it's perfect for the space we have it in.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great features, wel made

MLTRN 8/3/2020

Love the design. Works as it should. Have had issues with icemaker but company has worked to fix without expense to me.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very Versatil and Roomy

mapiripan 8/3/2020

This refrigerator is really great, before my bottom drawer was always a mess. Now the two doors compartment in the fridge makes my life so much easier and it makes it easier to organize. I love it!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor ice maker quality

Silver 8/3/2020

Bought 4 years ago and ice maker has not worked properly since purchased
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Bad desigm

Kathy 8/3/2020

The fridge is great the ice maker never worked. It freezes up. Had it replaced twice at my expense and still freezes For very expensive frig I am absolutely disappointed with it and Samsung. Won't buy samsung anything again. They do not stand behind their design flaws
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Refrigerator

Sandra A Fox 8/3/2020

Extremely Dissatisfied with the refrigerator. The icemaker is a problem. Ice builds up in the icemaker unit and when this happens, the door has to be opened for the ice to melt and then in 24 hours I can get ice. I am doing this 1 and 2 times a week. This is awful.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Loved it EXCEPT ice maker stopped wirking

Paula 8/3/2020

I only had the frig a year and ice maker went out. Other than that I loved it. Now have a cheap Frigidaire.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best fridge EVER

tradociui 8/3/2020

I bought my Samsung a while back. It is AWESOME! Works well. Keeps ice on track. Lets me know when I left it open. Never freezes up. Easy to clean and looks great!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great design and features

Alex 8/3/2020

I bought this refrigerator on May 2020. The delivery was on time, loved the design and the flexzone feature.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice Maker known issue

WorldFixer 8/3/2020

there's a lot of blogs and forums where many customers have expressed issues with the ice maker getting frozen and eventually stopped working. I have to fixed it already, paid $275 and samsung only covered the parts (~$500). I believe that since it's a known problem they should have covered it all.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great refrigerator but ...

GrannyB 8/3/2020

I bought this in 2015 and have had constant problems with the icemaker freezing up. It was worked on once under warranty and a completely new icemaker installed at my expense 6 months later. I have to scrape the frost/ice off every couple of weeks or ice cubes will jam up and the whole thing freezes up. Other than that, I love it.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Flex Door is great!

Carmi 8/3/2020

I bought this in November and I absolutely love it! Finally I have enough room for all my fresh vegies! I love that I can use the flex door as a chiller, frig, or freezer. I don't need a lot of freezer space since I have a deep freeze so I use it as a chiller. I will day that it is not at all fingerprint resistant as labeled, but I really didn't expect it to be. I love all the drawers and trays etc. I don't put milk in the door, even though it would fit as I know that the door is not the coolest spot in any refrigerator. I have plenty of items to fill the door trays.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great Size

unclruru 8/3/2020

I bought this almost 4 years ago. We love everything about it except the ice maker. Have had issues within maker since the first year. Many repairs. Samsung bought back the refrigerator due to to the ice maker issues.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointed

Momlife 8/3/2020

The fridge bottom right compartment won't stay cold always having to throw food away and ice maker always froze up had to replace it
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great refrigerator

Young 8/3/2020

I bought it four years ago. It is great refrigerator and haven't had any problems. I would buy again if I need to do.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very nice, great figure and reliable services.

Mtp14400 8/3/2020

I am happy I bought SS products. I have been using most of SS products.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great appearance

Luvcool 8/3/2020

I bought this for two years ago and it works very well.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker is terrible

W300 8/3/2020

The ice maker in this refrigerator is terrible!! I've spent around $500 for factory authorized service & new ice maker. Still have to defrost it once a week and is very slow to make cubes.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good design but poor icemaker

Weezy 8/3/2020

Very nice design and refrig function but have had so much trouble with ice maker I cannot recommend this to anyone.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Refrigerator Issue

PABassman 8/3/2020

I bought this refrigerator 3 months before I had the kitchen remodeled. We had it installed and hooked up and after 9 months of use the ice maker kept freezing up. Contacted Samsung and it was just out of warranty so no help. After contacting a repair outfit that Samsung said to use, I was told the most it would cost was $250 including service call. Well after they showed up, they wanted $450 on top of the service call. Needless to say, we don't have a working ice maker.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Excellent Refrigerator with great features

Davenca 8/3/2020

Bought this a year or so ago, and it has functioned perfectly. It seems everything cold or frozen very efficiently. My only complaint is the funny noises it makes as the coolant circulates; it can be very unsettling during a quiet night.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Perfect For My Home

Ganesh 8/3/2020

I have been using this fridge for 3 months, and it is by far one of the best fridges I have ever owned
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

I hope you don't like ICE

IwantICE 8/3/2020

We bought this fridge when we moved into our house 4 years ago. From the get go it wasn't a great ice producer and would freeze up. Samsung fought us tooth and nail to get a service technician out to look at it because we were close to having the fridge for a year. Turns out according to the repair tech the design is bad and Samsung know, even more reason they shouldn't have fought with us to fix it. The fix really didn't do much and the ice maker began to freeze regularly, which requires a hair dryer and me hacking at ice with a knife almost weekly. At this point my wife was regularly chewing on ice post pregnancy. For they sake a my marriage, since I started refusing to spend the hour with the fridge doors open risking fingers chipping out ice, I bought an new LG with an ice maker in the door and in the bottom drawer freezer. It is too bad because we really like the 4 door setup of the Samsung. But yeah, buyer beware of this fridge.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Very small ice maker, and problematic.

moromoro7 8/3/2020

Bought this over 2 years ago and have continued to have issues with the ice maker. I have had the receptacle replaced once to no avail. There is water in the ice which requires me to remove the ice receptacle about once a month and knock the ice off of it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Fridge but....

Mrcds901 8/3/2020

I love the design of this fridge but the ice maker is not so great! The ice maker itself has been repaired and it needs to be repaired again. The unit itself cracks and allows moisture in which causes ice to build up on the unit.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Fridge

Luv3Shop 8/3/2020

Amazing fridge for the price, and amazing craftsmanship
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible icemaker

Kevin 8/3/2020

The icemaker broke after 1 year 3 months. Out of warranty. What a piece of junk. Have had 2 appliance service people work on it. I ordered and installed a service technical bulletin with parts. It still freezes up and won't make ice. Now the filtered water will not work with a (new) filter installed. Sometimes it doe not dispense water with no filter installed. Samsung's service provider failed to contact me for an appointment then after two weeks of waiting Samsung sent an e-mail canceling the requested service.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Yuley Gonzalez 8/3/2020

I bough this item and I am so happy that I did recommend my friends to buy it for sure.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Looks great.

Ldear 8/3/2020

We bought this 3 years ago. Love how it has performed and looked. Suits our families needs perfectly. The only issue we have had, is the ice maker jamming up. We have repaired that issue without a repairman by thawing. Unfortunately though, it did happen another time as well. Still not a dealbreaker for us.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Overall a great fridge!

mg8340 8/3/2020

I had to get 2 replacements due to delivery company causing damage. But nonetheless finally got the 3rd fridge without a hitch! It has been fantastic, quiet, and very sleek.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Wonderful in design and flexibility

stella 8/3/2020

I've had this refrigerator for several years and I love it. the only drawback was a flaw in the design of the ice maker, which I had to have a repairman come and fix. It now works very well but it was deficient before the repair.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice Machine Sucks!

AOKENDRICK 7/31/2020

I bought this refrigerator in March and it barely produces any ice! I've googled the Samsung website chat line and followed the instructions, but the ice is still scant. To spend almost $4k on a refrigerator, this is highly disappointing. My next step is to call a maintenance man out because the water flow is fine. The filter is new. I do not understand what is happening.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

OOPS!

Terry 7/10/2020

OOPS! Bought this refrigerator, which was delivered on 06/19/2020. On 06/24/20 I discovered leakage under the right freezer. and now this part is not freezing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Very Nice appearance

JERRY KENSHALO 7/7/2020

this is a beautiful refrigerator, we purchased the matching set. we have had nothing but trouble with the ice maker since we bought it. i don't know why they have not recalled it with all the bad reviews, or at least offer a fix for it. once again i am going to have to unplug it to let the ice maker thaw enough to even pull out.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Frosted over Ice Maker here too.

KEYE CHANG 7/5/2020

we bough this refrigerator in 2016 and seemed to work well for about a year and a half. all of the features are great the refrigerator looks good in our kitchen. one problem that we have started to have is that the icemaker will frost over and not produce ice. we have to go in there and remove the ice to get the ice maker to work again. this appears to be a common problem with samsung refrigerators and ours appears to be no exception.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Icemaker Component Failed in Under 3 years

Dwight 7/3/2020

the wife liked the looks and features the refrigerator provided. no concerns to mention until the icemaker stopped making ice cubes a few days ago. compared to other refrigerators we owned, it looks like this refrigerator's icemaker component quality is of lesser quality since it failed to continue operating in under 3 years ownership and now require replacement. component failure at this point of this ref's ownership period was not expected. did not experience performance issues from previous refs, made by other brands, this early. we kept those refs between 10-15 yrs. i would have rated this refrigerator 1 star but since its nice looking, so i added the other star.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor Quality Stainless Steel

LINDA JAMES 6/29/2020

i have experience 2 dents in my refrigerator door with no idea how it happened. i am a single 55 year old women with no kids or pets. in all the years of owning a refrigerators with kids and pets i never had one dent in a highly used refrigerator. when the time comes to replace the rest of the kitchen appliance i will think twice about purchasing samsung. i have voiced my concerns with no luck to only be told it is cosmetic. did samsung ever think to approach their supplier to see if they purchased a product that was too thin or defective?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor Quality Stainless

LINDA JAMES 6/29/2020

the stainless dents easily. i have owned it for 1 1/2 years and have two dents that i have no idea how it happened. i am a 55 year single female with no kids or pets. i don't use the kitchen often. i had service come out only to be told it is cosmetic. i believe samsung has a supplier that is making the stainless too thin and/or defectively. i have other 15 year old stainless appliances in my kitchen that do not have one dent or scratch. i have been happy with samsung products in the past but will think twice about buying samsung to replace the rest of my appliances due to the poor quality of the refrigerator which was not cheap!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice maker is a major flaw

WBNJ 6/21/2020

the icemaker is not well designed and cannot function as intended. the ice will freeze within the icemaker and prevent the mechanism from producing any ice. there is no easy fix for this and samsung is not supporting purchasers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great TVs...Horrible Refrigerators

Magoo853 6/9/2020

the overall fridge is just okay but paired with this ice maker it is not useable. it worked fine for the first few months until the ice maker started freezing over, which was fixed by chipping away the frost. now it will not even make ice even after defrosting and following all of the guides. if you do not want to use the fridge for ice then it will be an average product for you.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Shouldve listened to reviews

Mike 5/25/2020

i only buy samsung because its a brand i trust....not so much now :( low temperatures in freezer despite "power freeze"; ice cream stays soft. ice machine does not work. unit not even one year old.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Ice maker disaster

Stacyf 5/22/2020

icemaker problems started months in. $600 on service calls and samsung knows this is a problem. not fixable. im told the next repair will be $450 and no promise it will fix the freeze up problem
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker ruins an otherwise solid design

G Lo 5/20/2020

a nice fridge...for 18 months. ice maker started freezing up every few days, requiring a tedious and painful process to get it working again. repaired nov 2018 - issue returned. waste of $thousands.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker freezes and loud noises

Stacy 5/20/2020

the ice maker has been freezing up and i have used the instructions on how to fix the issue numerous time but it just keeps coming back.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Icemaker has been an ongoing problem

Lzelene 5/15/2020

the ice maker has been a problem since we purchased five years ago. very dissapointed. samsun should take accoutabilty for this and replaced my refrigerator or give me my money back.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bring Back Old Fridges

Frank 5/14/2020

after a remodel about 1.5-2 years and decided to buy the "best" appliances. however, this appliance has been a nightmare not keeping things cool and essentially not doing its job.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value